Billing
Subscription, Cancellation & Refund Policy
Effective date: August 5, 2026 · Last updated: September 23, 2026
30-day money-back guarantee
If a paid GradeLikeMe subscription is not right for you, you can request a full refund within 30 days of your order date. Orders are processed by Paddle.com, our reseller and Merchant of Record. The 40 free student submission reviews described below require no card at all.
Plans and prices
Try GradeLikeMe — $0 40 free submissions · no card required
Grade a real class with everything switched on.
Billing: No charge and no renewal.
- 40 free student submissions (lifetime)
- Submissions up to 3,000 words
- Papers and discussion responses
- Rubric-section and overall feedback
- 1 Quick Nudge per submission
- 5 Teach GradeLikeMe calibrations (lifetime)
- 3 In-Document Feedback uses (lifetime)
- You always keep final approval
Individual — $19.99 per month
For faculty grading throughout the term.
Billing: Monthly, renewing automatically until cancelled.
- 300 student submissions per month
- Submissions up to 8,000 words
- Unlimited Quick Nudges, In-Document Feedback, and Teach GradeLikeMe
- Papers and discussion responses
- Unlimited saved assignment setups
- In-Document Feedback and Quick Nudges
- Teach GradeLikeMe voice learning
- AI-assisted rubric importing
- Cross-device setups and preferences
- Cancel anytime
Individual Annual — $199 per year
The same Individual plan, billed once a year.
Billing: Annual, renewing automatically until cancelled.
- Everything in Individual, including 300 submissions per month
- Twelve months of access on one payment
- Two months' savings versus monthly
- Cancel anytime
Plans for schools and institutions are quoted individually. Schools, departments, and colleges are quoted individually — contact us and we'll build a quote around your faculty count. See the plans page for the current lineup.
Automatic renewal and when you are charged
Individual Monthly is $19.99 per month and Individual Annual is $199 per year. Both are recurring subscriptions: they renew automatically at the end of each billing period — monthly or annually — at the then-current price for that plan, until you cancel. The free experience is never charged and never converts to a paid plan on its own.
The first charge occurs at checkout, and later charges occur on the same calendar day of each renewal period (adjusted for shorter months). Renewal terms, the price, and how to cancel are shown on the checkout screen before payment, with no preselected consent checkboxes and no misleading buttons. Receipts and invoices are issued by Paddle.com.
How to cancel
You can cancel at any time, without contacting support, using the "Manage billing" control in your account area. It opens your Paddle.com account portal, where you can cancel, update your payment method, and view invoices. You can also manage your subscription directly at paddle.net or write to hello@gradelikeme.com and we will help.
What happens after cancellation
Access continues until the end of the period you already paid for. After that, AI drafting stops unless free submissions remain. Your assignment setups, rubrics, and preferences stay in your account. Cancelling does not delete your account — use the data request page to delete it.
Upgrades and downgrades
- Upgrading takes effect immediately and paid access applies right away.
- Downgrading takes effect at the end of the current paid period, so you keep what you paid for.
- Mid-period changes are prorated by our payment provider, and any adjustment is shown before you confirm the change.
Free submissions and fair use
The free experience includes up to 40 student submission reviews in total, counted once per new submission. Regenerating a draft, using Quick Nudges, In-Document Feedback, Teach GradeLikeMe, importing a rubric, or editing and copying feedback never uses an additional review. A generation that fails uses nothing.
Paid Individual plans are intended for one instructor's own grading and are not metered per submission. To keep the service reliable we apply internal safeguards against automated, shared, or resale use, and we may contact you or briefly pause AI drafting on an account showing that pattern. Ordinary faculty grading — including heavy end-of-term grading — is not affected. There is no overage charge.
Failed payments
If a charge fails, Paddle.com will retry according to its standard dunning schedule and will email you about the failed payment. If payment is not completed, the subscription lapses and AI drafting stops rather than accruing a balance with us.
Taxes
Prices are shown exclusive of tax unless stated otherwise. Applicable sales tax, VAT, or GST is calculated and collected at checkout by the payment processor based on your billing location and appears on your receipt.
Trials and promotions
The 40 free submissions are the trial: no card, no expiration date, and no automatic conversion to a paid plan. When those 40 reviews are used, AI drafting pauses and you choose whether to continue. Any future promotional trial will state its length and what happens when it ends before you accept it.
Refunds
We offer a 30-day money-back guarantee. If you are not satisfied with a paid subscription, you can request a full refund of your most recent charge within 30 days of the order date. Renewal charges are eligible on the same terms: you have 30 days from the date of the renewal charge to request a refund of that charge.
How to request a refund
- Visit paddle.net — our payment provider's buyer portal — and use your order email to find the transaction and request a refund.
- Or write to hello@gradelikeme.com with your account email and the charge date, and we will submit the request on your behalf.
- Approved refunds are returned to the original payment method. Timing depends on your bank or card issuer.
Refunds are issued by Paddle.com, which handles the payment and the return. Their refund policy and buyer terms also apply to your order. Beyond this guarantee, we review individual requests in good faith — for example a duplicate charge, a billing error, or a technical problem that prevented you from using the service. Statutory refund and withdrawal rights that apply to you are unaffected by this policy.
Payment provider and Merchant of Record
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
This means your order is placed with Paddle.com, which collects payment, applies tax, issues your invoice, and handles refunds. Full payment-card details are entered on the payment provider's secure checkout and are never received or stored by GradeLikeMe. We receive confirmation of your subscription status and limited billing details such as your billing email, plan, and renewal dates.
Billing questions
Contact hello@gradelikeme.com. GradeLikeMe, California, United States.
This document is an initial business document prepared by the operator. It is not legal advice and has not been reviewed by an attorney. Obtain attorney review before accepting paid or institutional customers.